Privacy Policy
Welcome to VapeKitStore.com.au (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website, vapekitstore.com.au, or make a purchase from us
2. Collection of Personal Information
We collect information that can be used to identify you (“Personal Information”) to provide our services and comply with legal obligations. The types of Personal Information we may collect include:
Identity and Contact Data: Your name, shipping address, email address, phone number, and date of birth (to verify you are 18 years or older).
Transaction and Financial Data: Billing address, payment information (e.g., credit/debit card details processed securely by our payment gateway), and details of the products you purchase.
Technical and Usage Data: Your IP address, browser type and version, time zone, operating system, and information about how you use our website (collected through cookies and similar technologies).
Marketing and Communications Data: Your preferences in receiving marketing from us.
3. How We Collect Your Information
We collect information through:
Direct Interactions: When you create an account, place an order, subscribe to our newsletter, or contact our customer service team.
Automated Technologies: As you interact with our website, we automatically collect Technical Data using cookies, server logs, and similar technologies.
Third Parties: We may receive data from analytics providers (like Google Analytics), advertising networks, and payment service providers.
4. Use of Your Personal Information
We use your Personal Information for the following purposes:
To Fulfil Your Order: To process your payment, arrange for shipping, and provide you with invoices and/or order confirmations.
Age Verification: To confirm you are of legal age (18+) to purchase vaping products in your state or territory.
Customer Service and Support: To communicate with you about your order, respond to your inquiries, and provide support.
Website Improvement: To analyse how customers use the website, troubleshoot problems, and improve our website, products, and services.
Marketing (with your consent): To send you promotional emails about new products, special offers, or other information we think you may find interesting. You can opt-out of marketing communications at any time.
Legal Compliance: To comply with Australian laws and regulations, including those related to the sale of age-restricted goods.
5. Disclosure of Personal Information
We may share your Personal Information with third parties in the following situations:
Service Providers: We share your data with trusted third parties who assist us in operating our website and conducting our business, such as:
Payment processing services (e.g. Bank Transfer, Pay ID)
Shipping and delivery companies (e.g., Australia Post, courier services)
IT and cloud storage service providers
Marketing and analytics service providers (e.g., Google, Meta)
Legal Obligations: We may disclose your information where required by law, to enforce our site policies, or to protect our or others’ rights, property, or safety.
Business Transfers: In the event of a merger, sale, or transfer of our assets, your information may be transferred to the new entity.
6. Cookies
Our website uses “cookies” to enhance your experience. Cookies are small files placed on your hard drive that help us analyse web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings. Disabling cookies may prevent you from taking full advantage of the website.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: sales@aussivapebest.com
Post: Quakers Rd, Quakers Hill, New South Wales 2763